Parapharmacy
The company Loja Social AVC, Unipessoal Lda with tax headquarters at Av. João Duarte nº 100, 4750-175 Barcelos and NIF 514250461, aims to commercialize products aimed at health and well-being, such as medical devices, orthopedic products, non-prescription drugs, among others.
The terms and conditions define the rules and regulations for the use of the website www.opuscare.pt.
By using this website, you implicitly assume that you have read, understood, and fully accept these terms and conditions. Do not continue to use www.opuscare.pt if you do not agree with the terms and services set forth on this page.
Opuscare .pt reserves the right to, at any time, update, modify or change any part or even all of this agreement.
Taking into account the terms and conditions described, the reading and acceptance of the Privacy Policy must be considered.
General Conditions
Access to and use of the website www.opuscare.pt are subject to the following terms, conditions and notices:
- The user must protect and not disclose their customer area password, in order to prevent third parties from accessing their personal data.
- The user is responsible for ensuring the accuracy and updating of the personal data provided on www.opuscare.pt and must notify us or make any necessary changes in their customer area. Opuscare is not responsible for any impossibility or delay in processing or delivering the order if due to an error or missing data.
- The user acknowledges that he/she is of legal age to use the services provided by us, namely the eligibility to make purchases and respective payments.
- The publication, manipulation, distribution, or reproduction of any content on this website, nor its commercial connection to any business or company, is prohibited. Customers may use the website content solely for personal use.
- Opuscare .pt reserves the right to prevent, block or delete access to the user's personal information, upon notice, in situations of user misconduct or non-compliance with the legal terms in force, as well as to report any illegalities or unlawful acts to the authorities, if applicable.
- Failure to accept this Privacy Policy implies cessation of use of the website www.opuscare.pt , and registered users may cancel their participation and consequent acceptance of the Policy by deleting their Personal Account.
Commercial Policy
Products
The product photographs on www.opuscare.pt may not always be the same as the actual product delivered to the customer. Therefore, always check the product description to confirm that it corresponds to what you intend to purchase. If you have any questions, please contact us before making your purchase.
Opuscare .pt is committed to keeping all product information as up-to-date as possible.
The prices shown on the website, as well as product specifications, may change without prior notice, and the price applied to each product will always be the price in effect at the time of purchase.
In the event of a stock shortage after the purchase has already been made, the customer will be contacted by customer support.
While Opuscare is committed to keeping all information up-to-date, some products may have incorrect prices. Therefore, we will always verify prices when processing orders. If there is a price difference, customer support will contact you with this information and the new terms and conditions that you may or may not accept.
All prices shown in the online store include VAT at the current legal rate. The price does not include the cost of product assembly (if applicable).
Orders
To place an order, add the desired products or services and complete the order. To process your order, you must:
- Register in the online store by filling in the data requested for this purpose (optional);
- Log in using the email and password you defined during registration (optional);
- Complete the order form with the requested personal information, choice of payment method and shipping method;
- You can fill in the details to send the order as a guest; registration is not required.
The User's acceptance of the order is equivalent to acknowledging that he/she has read and fully accepted the sales conditions and the Terms and Conditions Policy.
In the event of a stock shortage, the User will be informed as soon as possible.
After completing your order, you will receive a confirmation email with all the details related to your order.
The order is processed after payment confirmation.
Orders are valid for three days (unless they are part of a promotional campaign that sets a different deadline). Prices, discounts, promotions, and offers cannot be guaranteed beyond this period. If payment is not received by our services within this period, the order cannot be validated. If you pay after this date, we will contact you and any funds received will be refunded or used towards a new order.
Billing information is the sole responsibility of the User. The invoice is issued immediately after payment and cannot be reissued with changes.
Campaigns and Promotions
Promotional campaigns or discounts apply to products in the online store at www.opuscare.pt , with the conditions stated in the product to which they apply.
Contacts and Customer Support
You can contact Opuscare Customer Service by email at geral@opuscare.pt opuscare.pt. Alternatively, you can contact us by phone, Monday through Friday, from 8:30 a.m. to 1:00 p.m. and 2:00 p.m. to 6:00 p.m., and Saturday from 9:00 a.m. to 12:30 p.m., by calling +351925247040 (cost of a call to a national mobile network).
The information contained on the website www.opuscare.pt or any information provided by our technicians is solely for the commercial purpose of informing and assisting the customer in the purchase, without dispensing with the advice of specialists or your doctor, when applicable.