Parapharmacy
When using the website www.opuscare.pt you must be aware of and accept the Privacy Policy described below.
Below, the various sections describe what information is collected, how it is collected and how it is processed.
1. Data owner and controller
Company name: Loja Social do AVC
Address: Av. João Duarte, No. 578, 4750-175 Barcelos
Tax number: 514250461
Email: geral@opuscare.pt
2. Data collected
When you fill out the contact form, register as a user or provide data to complete an order, the website www.opuscare.pt collects the following data:
- Name;
- Phone number;
- E-mail;
- Household.
3. Purpose of the data collected
The personal data of users collected on our website are used to:
- Any contact with the user, whether initiated by the user or by Customer Support;
- Sending orders made by the user;
- Future communications (provided that they are authorized by the user) of commercial campaigns or services;
- Legal situations in which it is necessary to contact the user.
The data subject must verify its accuracy and updating so that it is possible to adopt appropriate measures for its processing.
Completing the forms on this website is accompanied by a request for consent from the user to send and process the data as described above, and the website may process the personal data collected to the extent and for the time necessary to carry out its purposes.
Opuscare reserves the right to refuse to collect or receive information that compromises fundamental rights or that may be illegal, and any liability for its processing is excluded.
Taking into account the purpose of processing the collected data, Opuscare reserves the right to cancel or annul any order if not all the data necessary to manage the process in question is collected, excluding any liability.
4. Processing of collected data
The data collected by our website is processed and stored digitally and, if applicable, also in physical format (paper).
Only employees and third parties hired for specific purposes are authorized to access personal data and are bound by the duty of secrecy and confidentiality.
Our website has taken all technical measures to keep data secure against access attempts by unauthorized third parties, as well as against unexpected data loss or changes.
If for any reason a security breach occurs that leads to suspected unauthorized access to personal data, we undertake, under applicable legislation, to notify the competent authorities whenever possible within 72 hours of becoming aware of the occurrence.
Communication of this type of event will also be communicated to the data subjects whose data has been violated, in accordance with applicable legislation.
The user must also adopt additional security measures such as having an active firewall, updated antivirus and anti-spyware, and verifying the security and credibility of websites to which they provide their personal data.
5. Rights of the holder of personal data
The holder of personal data has the right, at any time, to request:
- Access to all information that Opus Care has regarding your data;
- The deletion of all your information held by Opus Care, without one of the following reasons being applicable: a) The data is no longer necessary for the purpose for which it was collected; b) The data subject no longer agrees with the consent; c) The data subject's personal data must be deleted due to some legal obligation; d) The data subject objects to the processing of the data and there is no legitimate reason to justify its retention.
- Rectification of information provided to Opus Care.
The request for any change or deletion of data processing must be sent in writing or by email, with all your personal data so that the user can be properly identified.
If you wish to make any complaint, you can contact us directly using the means mentioned in the Terms and Conditions or, if you deem it necessary, you can do so with the competent authority for this purpose.
6. Communication of personal data to third parties
The information and personal data provided by the user to our website will not be sold or transferred to third parties for advertising purposes.
In situations where it is necessary to use third parties to carry out our services (transport companies, for example), the necessary data will be made available to them.
In these cases, the data subject consents to the sharing of data and the owner of this website undertakes to ensure that such data is secure with third parties.
Third parties are responsible for processing users' personal data, on their behalf and on their behalf, with a commitment to adopt the necessary technical and organizational measures to protect personal data.
This privacy policy does not apply to third-party websites or support resources that you may access through this website. Whenever you visit another website from this one, you should read the applicable privacy policy and confirm that you agree with its terms before providing your personal data.
Opuscare is not responsible for the privacy policy or processing of personal data applicable to third-party websites, nor for the content made available on those websites.
7. Cookies
Our website may use cookies to collect statistical information anonymously and/or to allow us to retrieve user details for each visit and improve the experience when using our website, particularly in the following situations:
- Sharing content on social networks;
- Displaying third-party content (e.g., videos);
- Collection of statistics.
We do not use cookies to:
- Collect information that allows the user to be identified or that contains sensitive content about the user;
- Passing information that identifies the user to third parties.